{"id":812,"date":"2018-02-10T21:21:44","date_gmt":"2018-02-10T20:21:44","guid":{"rendered":"https:\/\/www.slovakbabybox.sk\/reklamacie\/"},"modified":"2019-06-17T15:52:51","modified_gmt":"2019-06-17T13:52:51","slug":"reklamacie","status":"publish","type":"page","link":"https:\/\/www.slovakbabybox.sk\/en\/reklamacie\/","title":{"rendered":"Reklam\u00e1cie"},"content":{"rendered":"

Ka\u017ed\u00fa jednu reklam\u00e1ciu posudzujeme individu\u00e1lne a usilujeme sa ju vybavi\u0165 v \u010do najkrat\u0161om \u010dase. Pripravili sme pre v\u00e1s podrobn\u00fd reklama\u010dn\u00fd poriadok, v\u00a0ktorom v\u00e1m vysvetl\u00edme na \u010do m\u00e1te n\u00e1rok v\u00a0pr\u00edpadne vadn\u00e9ho tovaru a\u00a0ako m\u00e1te v\u00a0takom pr\u00edpade postupova\u0165.<\/p>\n

Vr\u00e1tenie tovaru<\/strong><\/p>\n

    \n
  1. M\u00e1te pr\u00e1vo odst\u00fapi\u0165 od k\u00fapnej zmluvy bez uvedenia d\u00f4vodu v lehote 14 dn\u00ed.<\/li>\n
  2. Lehota na odst\u00fapenie od zmluvy uplynie po 14 d\u0148och odo d\u0148a, ke\u010f vy alebo vami ur\u010den\u00e1 tretia osoba (s v\u00fdnimkou dopravcu) prevezmete tovar, alebo prevezmete tovar, ktor\u00fd bol dodan\u00fd ako posledn\u00fd (ak sa tovary objednan\u00e9 spotrebite\u013eom v jednej objedn\u00e1vke dod\u00e1vaj\u00fa oddelene); alebo prevezmete posledn\u00fd diel alebo kus (ak sa dod\u00e1va tovar pozost\u00e1vaj\u00faci z viacer\u00fdch dielov alebo kusov).<\/li>\n
  3. Pri uplatnen\u00ed pr\u00e1va na odst\u00fapenie od zmluvy n\u00e1s informujte o svojom rozhodnut\u00ed odst\u00fapi\u0165 od tejto zmluvy jednozna\u010dn\u00fdm vyhl\u00e1sen\u00edm (napr\u00edklad listom zaslan\u00fdm po\u0161tou alebo e-mailom) na adresu Pra\u017esk\u00e1 11, Bratislava, 811 04, email:\u00a0<\/span>info@slovakbabybox.sk<\/a>. Na tento \u00fa\u010del m\u00f4\u017eete pou\u017ei\u0165 vzorov\u00fd formul\u00e1r na odst\u00fapenie od zmluvy, ktor\u00fd n\u00e1jdete\u00a0<\/span>tu<\/strong><\/a>.<\/li>\n
  4. Lehota na odst\u00fapenie od zmluvy je zachovan\u00e1, ak za\u0161lete ozn\u00e1menie o uplatnen\u00ed pr\u00e1va na odst\u00fapenie od zmluvy pred t\u00fdm, ako uplynie lehota na odst\u00fapenie od zmluvy.<\/li>\n
  5. Budeme radi, ak n\u00e1s o\u00a0zam\u00fd\u0161\u013eanom odst\u00fapen\u00ed od zmluvy informujete aj vopred telefonicky na \u010d\u00edsle +421 915\u00a0996\u00a0114.<\/li>\n
  6. Po odst\u00fapen\u00ed od zmluvy v\u00e1m vr\u00e1time v\u0161etky platby, ktor\u00e9 ste uhradili v s\u00favislosti s uzavret\u00edm zmluvy (najm\u00e4 k\u00fapnu cenu vr\u00e1tane n\u00e1kladov na doru\u010denie tovaru k\u00a0v\u00e1m). Lehota na vr\u00e1tenie platieb je 14 dn\u00ed od uplatnenia pr\u00e1va na odst\u00fapenie, nie sme v\u0161ak povinn\u00ed vr\u00e1ti\u0165 v\u00e1m platbu za tovar sk\u00f4r ako n\u00e1m bude doru\u010den\u00fd zak\u00fapen\u00fd tovar, pr\u00edpadne ako n\u00e1m bude preuk\u00e1zan\u00e9, \u017ee tovar bol zaslan\u00fd na na\u0161u adresu. \u00dahrada platieb bude uskuto\u010dnen\u00e1 rovnak\u00fdm sp\u00f4sobom, ak\u00fd ste pou\u017eili pri Va\u0161ej platbe, m\u00f4\u017eeme sa v\u0161ak dohodn\u00fa\u0165 aj inak (bez \u00fa\u010dtovania \u010fal\u0161\u00edch poplatkov).<\/li>\n
  7. Priame n\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161ate vy.<\/li>\n
  8. Ak s\u00fa s tovarom poskytovan\u00e9 dar\u010deky, je darovacia zmluva medzi nami a Vami uzatvoren\u00e1 s podmienkou, \u017ee ak d\u00f4jde k vyu\u017eitiu v\u00e1\u0161ho pr\u00e1va odst\u00fapi\u0165 od zmluvy, darovacia zmluva str\u00e1ca \u00fa\u010dinnos\u0165 a ste povinn\u00fd spolu s vr\u00e1ten\u00fdm tovarom vr\u00e1ti\u0165 i s n\u00edm s\u00favisiace poskytnut\u00e9 dar\u010deky.<\/li>\n
  9. M\u00e1te pr\u00e1vo tovar rozbali\u0165 a\u00a0odsk\u00fa\u0161a\u0165, aby ste zistili jeho povahu, vlastnosti a\u00a0funk\u010dnos\u0165. Pros\u00edm zoberte v\u0161ak na vedomie, \u017ee mo\u017enos\u0165 odst\u00fapi\u0165 od zmluvy by nemala sl\u00fa\u017ei\u0165 na bezplatn\u00e9 pou\u017e\u00edvanie resp. zapo\u017ei\u010danie tovaru. Preto by mal by\u0165 vr\u00e1ten\u00fd tovar nepo\u0161koden\u00fd, \u010dist\u00fd, kompletn\u00fd a\u00a0pokia\u013e mo\u017eno, aj v\u00a0p\u00f4vodnom obale. Zodpoved\u00e1te za ak\u00e9ko\u013evek zn\u00ed\u017eenie hodnoty tovaru v d\u00f4sledku zaobch\u00e1dzania s n\u00edm in\u00fdm sp\u00f4sobom, ne\u017e ak\u00fd je potrebn\u00fd na zistenie povahy, vlastnost\u00ed a funk\u010dnosti tovaru.<\/li>\n
  10. Vr\u00e1tenie tovaru nie je mo\u017en\u00e9 v\u00a0pr\u00edpade a) tovaru zhotoven\u00e9ho pod\u013ea va\u0161ich osobitn\u00fdch po\u017eiadaviek, resp. tovaru vyroben\u00e9ho na mieru; b) tovaru, ktor\u00fd podlieha r\u00fdchlemu zn\u00ed\u017eeniu akosti alebo skaze; alebo c) tovaru uzavret\u00e9ho v\u00a0ochrannom obale, ktor\u00fd nie je vhodn\u00e9 vr\u00e1ti\u0165 z\u00a0d\u00f4vodu ochrany zdravia alebo z\u00a0hygienick\u00fdch d\u00f4vodov a\u00a0ktor\u00e9ho ochrann\u00fd obal bol po dodan\u00ed poru\u0161en\u00fd.<\/li>\n<\/ol>\n

    Podnety a\u00a0s\u0165a\u017enosti, alternat\u00edvne rie\u0161enie sporov<\/strong><\/p>\n

      \n
    1. Ak sa domnievate, \u017ee sme poru\u0161ili va\u0161e pr\u00e1va, m\u00e1te pr\u00e1vo obr\u00e1ti\u0165 sa na n\u00e1s so \u017eiados\u0165ou o\u00a0n\u00e1pravu po\u0161tou alebo emailom na adrese adresu Pra\u017esk\u00e1 11, Bratislava, 811 04, email:\u00a0<\/span>info@slovakbabybox.sk<\/a>.<\/li>\n
    2. Ak na t\u00fato \u017eiados\u0165 odpovieme zamietavo alebo na tak\u00fato \u017eiados\u0165 neodpovieme v lehote do 30 dn\u00ed odo d\u0148a jej odoslania, m\u00e1te pr\u00e1vo poda\u0165 n\u00e1vrh na za\u010datie alternat\u00edvneho rie\u0161enia sporu pod\u013ea ustanovenia \u00a7 12 z\u00e1kona \u010d. 391\/2015 Z.z. o alternat\u00edvnom rie\u0161en\u00ed spotrebite\u013esk\u00fdch sporov a o zmene a doplnen\u00ed niektor\u00fdch z\u00e1konov. Pr\u00edslu\u0161n\u00fdm subjektom na alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov s pred\u00e1vaj\u00facim je Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia alebo in\u00e1 pr\u00edslu\u0161n\u00e1 opr\u00e1vnen\u00e1 pr\u00e1vnick\u00e1 osoba zap\u00edsan\u00e1 v zozname subjektov alternat\u00edvneho rie\u0161enia sporov vedenom Ministerstvom hospod\u00e1rska Slovenskej republiky (zoznam je dostupn\u00fd na str\u00e1nke\u00a0<\/span>http:\/\/www.mhsr.sk\/<\/a>). M\u00e1te pr\u00e1vo vo\u013eby, na ktor\u00fd z uveden\u00fdch subjektov alternat\u00edvneho rie\u0161enia sporov sa obr\u00e1tite. Na podanie n\u00e1vrhu na alternat\u00edvne rie\u0161enie svojho spotrebite\u013esk\u00e9ho sporu m\u00f4\u017eete pou\u017ei\u0165 aj platformu pre rie\u0161enie sporov on-line, ktor\u00e1 je dostupn\u00e1 na webovej str\u00e1nke http:\/\/ec.europa.eu\/consumers\/odr\/.<\/li>\n<\/ol>\n

       <\/p>\n

      V\u0161etky \u010fal\u0161ie inform\u00e1cie oh\u013eadne alternat\u00edvneho rie\u0161enia sporov vypl\u00fdvaj\u00facich z k\u00fapnej zmluvy ako spotrebite\u013eskej zmluvy alebo s\u00favisiacich s k\u00fapnou zmluvou ako spotrebite\u013eskou zmluvou s\u00fa uveden\u00e9 na internetovej str\u00e1nke Ministerstva hospod\u00e1rstva SR www.mhsr.sk a v z\u00e1kone \u010d. 391\/2015 Z.z. o alternat\u00edvnom rie\u0161en\u00ed spotrebite\u013esk\u00fdch sporov a o zmene a doplnen\u00ed niektor\u00fdch z\u00e1konov.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Ka\u017ed\u00fa jednu reklam\u00e1ciu posudzujeme individu\u00e1lne a usilujeme sa ju vybavi\u0165 v \u010do najkrat\u0161om \u010dase. Pripravili sme pre v\u00e1s podrobn\u00fd reklama\u010dn\u00fd poriadok, v\u00a0ktorom v\u00e1m vysvetl\u00edme na \u010do m\u00e1te n\u00e1rok v\u00a0pr\u00edpadne vadn\u00e9ho tovaru a\u00a0ako m\u00e1te v\u00a0takom pr\u00edpade postupova\u0165. Vr\u00e1tenie tovaru M\u00e1te pr\u00e1vo odst\u00fapi\u0165 od k\u00fapnej zmluvy bez uvedenia d\u00f4vodu v lehote 14 dn\u00ed. Lehota na odst\u00fapenie od […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-812","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nReklam\u00e1cie - Slovak Baby Box<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.slovakbabybox.sk\/en\/reklamacie\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklam\u00e1cie - Slovak Baby Box\" \/>\n<meta property=\"og:description\" content=\"Ka\u017ed\u00fa jednu reklam\u00e1ciu posudzujeme individu\u00e1lne a usilujeme sa ju vybavi\u0165 v \u010do najkrat\u0161om \u010dase. 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